You can count on GE Healthcare to provide a superior level of services to meet your requirements. Our network of field service engineer and remote capabilities will insure that you get the best out of your LightSpeed VCT.

Maximizing uptime

Services at the speed of digital with the power of our technology enables us to diagnose and fix your system fast: Online services let us resolve more than 50% remotely and our commitment is that we connect you to an engineer in 5’ on urgent jobs. Our experts draws on the collective experience of more than 2000 field engineers with an aim to ensuring the best and quickest diagnostic. Faulty parts identified pro actively and ordered thru remote services will typically arrive even before your field engineer so you can stay on schedule.

Simplify your access to service

GE Healthcare exclusive iLinq services help you saving your time. At the touch of an on screen button, you can request technical or application support about your LightSpeed VCT and obtain quick assistance. Our goal is to provide you a clear and fast status of your system to let you focus on your patient.

Enabling better asset management

To help insure maximum scanner efficiency and productivity, GE also provides iCenter asset management tool for accurate reporting and analysis of your activity.

A wide range of learning tools teaches your imaging professionals how to use the advanced imaging capabilities of the LightSpeed VCT with skill and finesse.

Physician and Technologist instructed CT Masters series

A comprehensive range of courses, in Advanced CT Applications, taught by experts in the latest technologies.

On-site training

To help ensure maximum scanner efficiency and productivity, GE also provides iCenter™ asset management tools for accurate reporting and analysis.

For application support, the TiP Virtual Assistant provides your staff with interactive real-time training and support right on the console from a dedicated and experienced team of application specialists.